Wellington City Library

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Kelly McAvinue
Wellington City Library
Auckland
 

Dear Kelly

I would first like to thank you for choosing TAGGS-R-US to supply your company with one of our products. We are always trying to improve upon our service and feel that customer feedback is the best way to enhance our standards and customer perception. With this in mind would you kindly complete a few questions below in order to help you and others in the future:

GRADE: 1-10

(1 = Worst/Very Slow/Totally Dissatisfied & 10 = Best/Fastest/Satisfied)

1. How did you find pre-sales communication/correspondence: 10/10
   Paul was very personable and very keen to please
2. Were all your calls and emails answeblue promptly:10/10
3. Were you happy with your T.R.U. contact: 10/10
4. Was all your paperwork, prompts and documents easily legible: 10/10
5. Were you pleased with your artwork: 10/10
   Paul was more concerned about the artwork than I was!
6. Was your project undertaken within the allotted time-frame: 10/10
7. Were you satisfied with all elements involved in the transportation of your goods: 10/10
8. Were you impressed with the final product and its quality/appearance: 10/10
9. Do you have any other feedback that you believe would be important for us to know?
   I did a quick survey with teens and 91% of them wanted one with our website on it.

Would you be happy for us to use some or all your comments on our website? YES

PRODUCT RANGE:

• Tags ([email protected]) - Executive Luggage Labels (choose from a selection)
• iKeys - Hotel Key Cards
• iCards ([email protected]) - Membership or Loyalty (we have got some great ideas)
• Staff Cards ([email protected] [email protected]) - from 60c (mag stripe)
• Silicone Wristbands
• Printed Lanyards